Under GDPR you have the right to have your personal data held by us to be erased under certain circumstances, this is known as the right to be forgotten.
In some cases we may be entitled to refuse your request, if this is the case we will inform you of our decision and the reason for it. You are then entitled to complain to the Information Commissioners Office, see https://ico.org.uk/make-a-complaint/ for details of how to do so.
You have the right to be forgotten if:
You do not have the right to erasure if we are processing your personal data on the basis of contractual or legal obligations, or if we require the information for the establishment, exercise or defence of a legal claim.
We have one month to act upon your request, and will inform you of when we have done so.
There is no charge to you unless your request is manifestly unfounded or excessive, in which case we are entitled to charge you an administrative fee based on the cost of providing the information to you. If we consider this to be the case we will inform you of this fact and wait for your agreement before proceeding.
Before we provide you with this information we have a duty to verify that you are the person who this request relates to, and may require proof of identity from you. This can be in the form of:
For details of how we look after your personal information please see our Privacy Notice which is available at https://www.thomas-sanderson.co.uk/legal/privacy-policy/